How to manage M365 portal directly from Microsoft Teams?

Microsoft Teams is packed with features and applications, but did you know that you can manage your Microsoft 365 tenant right from Microsoft Teams? That’s right, you read it correctly. This is extremely convenient for admins.

I have clients who often want to handle some of the small tasks on their own, such as resetting passwords, adding/removing users, editing their contact information, etc. This is an ideal feature for them since they use Teams each day and struggle to access the admin portal via web browser.

Let’s see what we need to do in order to access Admin portal from Microsoft Teams:

A role must be assigned to the user (you can use Helpdesk Administrator, User Administrator, or even Global Administrator.) Keep in mind that each role have their limitations except Global Administrator. If you for example, assign User Administrator – you won’t be able to manage Teams settings.
Admin app needs to be allowed in your organization.
In app permission policy, you need to Allow Third-Party apps.
You as admin and Microsoft Teams user need to add Admin app to your Microsoft Teams.

Important: You cannot sign in with a separate user. The user you sign in as in Microsoft Teams needs to have the proper role. This is expected, but I still see this question frequently.

How to check if Admin app is allowed in Microsoft Teams?

Go to Microsoft Teams admin center – https://admin.teams.microsoft.com > Teams apps > Manage apps > type in Admin and make sure that is Allowed. If not, select the app and click on Allow.

How to check if the Third-party apps are allowed?

While you are in Microsoft Teams admin center > click on Teams apps > Permission policies > click on Global and make sure that Third-party apps is set to Allow all apps or you can allow Admin only. Depends what works the best for you.

Note: Admin apps is Microsoft app, and I would thought that you only need to allow Microsoft apps, but it turns our you have to allow it from Third-party apps or set to Allow all apps. I would however recommend to set Allow specific apps and block others.

How to add Admin app in your Microsoft Teams?

Open your Microsoft Teams > on the left side click on three dots (…) > search for Admin 365 and click on it.

Once you click on Admin app, click Add. You app should be installed and ready for access.

Note: If you don’t see the app, or you have an permission error. Make sure you did correctly steps from above, and if you did – just wait some time.

Now that you added Admin app, it should look like this, see below:

This is how it looks like once you have access to Admin app.

What tasks can you perform against users?

Accounts can be added or deleted
You can reset a user password
You can assign or un-assign the license
Block sing-in
Roles can be assigned or removed
Change contact information
Add or remove aliases
Add or remove group membership

What tasks can you perform on a team?

Add a Team
Delete a Team
Manage team members
Edit primary email address and description
Modify team privacy settings (public, private)
Change Email settings (allow members of the team to email people outside of the organization, send team emails and event notifications to the members’ inboxes, hide the team email address from Outlook)

What subscription tasks can you perform?

Add more products (subscriptions, add-ons)
Licenses can be assigned
View payment methods
View invoices

What else can I do?

Some settings can be changed. There are some options you can change regarding Meetings, Messaging, Files, and Webinars.

And for now, very limited Webinars settings.

That should be it, if you have any questions please let me know. You can contact me here.

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May 6, 2022 Adin